Managing crisis

Bakacsi, Gyula (2010) Managing crisis. Strategic Management: International Journal of Strategic Management and Decision Support System in Strategic Management, 15 (3). pp. 3-9.

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The traditional approach to crisis management suggest autocratic leadership, that has risks anyway (leader is the bottle-neck of problem solving, single-loop learning, crisis management is a matter of efficiency). However, managing nowadays crisis is rather effectiveness issue, and requires double-loop learning (second-order change) and leadership role in the sense of Kotter’s theory. Paper discusses the top-management’s leadership responsibilities, and their special tasks in the problem solving process of change. Inappropriate perception of leadership responsibilities and insisting upon first-order change strategy results in becoming part of the problem, rather that part of the solution of the problem.

Item Type:Article
Uncontrolled Keywords:second-order change, leadership, crisis management
Subjects:Management, business policy, business strategy
ID Code:2029
Deposited By: MTMT SWORD
Deposited On:25 Aug 2015 07:31
Last Modified:25 Aug 2015 07:31

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