Escapism or active involvement? A dimension of museum visitor experience

Bodnár, Dorottya Szilvia (2019) Escapism or active involvement? A dimension of museum visitor experience. Vezetéstudomány - Budapest Management Review, 50 (11). pp. 18-36. DOI

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Visitor experience is a highly important concept in the tourism industry, which has to be taken into consideration by museums as well, to awaken the interest of their new target groups. The functions and audience of these institutions are becoming much wider than they were earlier. Among other external and internal factors, selected exhibition topics, services, applied interpretation methods and the installation design impact the opportunity of visitors to collect memorable experiences. The present article provides a detailed narrative literature review regarding museum visitor experience. The author presents the results of a systematic literature review on „escapism” as an experience dimension of Pine and Gilmore’s 4E model (1998). The author’s aim is to provide an overview of the new museology paradigm and the significant trends affecting visitors’ attitudes and finally to insert them into a refined experience model, focusing on its escapism dimension.

Item Type:Article
Uncontrolled Keywords:new museology, museum, visitor experience, escapism, Pine and Gilmore, active involvement
Subjects:Culture, sport
ID Code:4290
Deposited By: Ádám Hoffmann
Deposited On:11 Nov 2019 15:28
Last Modified:11 Nov 2019 15:37

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