User-Centered Design in a School-Based Health Education Program

Kiss, Norbert ORCID:, Fazekas, Nóra, Révész, Éva ORCID:, Drótos, György and Boros, Judit (2021) User-Centered Design in a School-Based Health Education Program. In: XXIX International RESER Conference: “Services and future of the workforce”, Jan 21-22, 2021. (Unpublished)

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Our case study reviews a pilot project of an 8-session-long health club carried out in primary schools by teachers and school nurses in Hungary in 2015. The main (and novel) idea was the direct inclusion of parents in the activities: dual attendance of a child and a parent was a requirement for enrolling in the program. Participants’ satisfaction level was outstanding, improvement in health knowledge and attitudes was moderate – and still, the pilot project was not followed by a wider-scale adoption of the program. We aim to evaluate how user-centered design during the program development contributed to high level of acceptance and satisfaction by users and the discontinuation of the program at the same time.

Item Type:Conference or Workshop Item (Paper)
JEL classification:M10 - Business Administration: General
Subjects:Management, business policy, business strategy
Service management
Funders:European Commission H2020
Projects:Co-VAL: Understanding value co-creation in public services for transforming European public administrations (ID: 770356) H2020 Co-VAL
ID Code:6665
Deposited By: Norbert Kiss
Deposited On:16 Jul 2021 13:35
Last Modified:16 Jul 2021 18:36

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