Unmasking Risky Habits : Identifying and Predicting Problem Gamblers Through Machine Learning Techniques

Abstract

The use of machine learning techniques to identify problem gamblers has been widely established. However, existing methods often rely on self-reported labeling, such as temporary self-exclusion or account closure. In this study, we propose a novel approach that combines two documented methods. First we create labels for problem gamblers in an unsupervised manner. Subsequently, we develop prediction models to identify these users in real-time. The methods presented in this study offer useful insights that can be leveraged to implement interventions aimed at guiding or discouraging players from engaging in disordered gambling behaviors. This has potential implications for promoting responsible gambling and fostering healthier player habits.