Doctor-Patient Knowledge Transfer: Innovative Technologies and Policy Implications

Sára, Zoltán, Csedő, Zoltán, Tóth, Tamás, Fejes, József and Pörzse, Gábor (2013) Doctor-Patient Knowledge Transfer: Innovative Technologies and Policy Implications. Journal of Information Engineering and Applications, 3 (3). pp. 32-38.

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The aim of this study was to empirically investigate the barriers in doctor-patient communication and knowledge transfer and the role of innovative technologies in overcoming these barriers. We applied qualitative research methods. Our results show that patients extensively use information sources, primarily the Internet before the visits. Patients regularly apply a self-diagnosis regarding their diseases. This implies several risks as many of them are not able to properly interpret the found information and at the same time the information might not be reliable. To overcome these risks efforts are required within the fields of technology developments for making web sites more reliable and improvement of the health culture of patients, as well. Our research identified the most significant barriers of doctor-patient communication including limited time, the patients’ distress, inadequate health culture and prior knowledge, as well as poor communication skills of some clinicians. Technology might help clinicians to use their limited time more effectively. In the long term, innovative technology solutions might take over some tasks of the health care personnel if they provide reliable health information adapted to the patient’s health, emotional and psychosocial status. Barriers of access to the new technology should be identified and addressed otherwise it would increase the already existing knowledge gap between patients and doctors.

Item Type:Article
Uncontrolled Keywords:doctor-patient communication, knowledge transfer, innovative technologies, patient education, policy implications
Divisions:Faculty of Business Administration > Institute of Business Economics > Department of Business Studies
Subjects:Knowledge economy, innovation
Social welfare, insurance, health care
ID Code:2016
Deposited By: MTMT SWORD
Deposited On:24 Jul 2015 09:35
Last Modified:24 Jul 2015 09:35

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