The impact of the pandemic on the fitness sector – The general international situation and a Hungarian example

Rada, Alexandra and Szabó, Ágnes ORCID: (2022) The impact of the pandemic on the fitness sector – The general international situation and a Hungarian example. Society and Economy, 44 (4). pp. 477-497. DOI

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Before the Coronavirus pandemic, the fitness industry was a growing sector globally, both in terms of the number of members and clubs; even prior to the global pandemic there were online workouts and technological innovations. With COVID-19, revenues plummeted, and many gyms went out of business. Consumers bought equipment for home use and switched to different types of online or outdoor workouts. This paper aims to investigate how the pandemic affected the fitness sector, and the consumer behavior of former gym members. Our assumption was that the preferences of gym-members had changed, and gyms would have prospered if they had changed their business models and moved to a hybrid model. We conducted in depth-interviews with Hungarian club owners and used an online questionnaire survey to collect data from members of gyms in Hungary. We asked them about exercise habits, home exercise methods, planned future exercise locations, the expectations of customers, safety measures, and service quality. Our assumptions were confirmed. The results may represent useful input for Hungarian fitness centers.

Item Type:Article
Uncontrolled Keywords:fitness sector, effects of COVID-19, gym members, consumer behavior, service quality
JEL classification:L83 - Sports; Gambling; Restaurants; Recreation; Tourism
Z21 - Sports Economics: Industry Studies
Divisions:Institute of Entrepreneurship and Innovation
Subjects:Culture, sport
Social welfare, insurance, health care
ID Code:7740
Deposited By: Veronika Vitéz
Deposited On:29 Nov 2022 10:19
Last Modified:29 Nov 2022 10:19

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