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Artificial Intelligence in Public Administration – Supporting Administrative Decisions

Fejes, Erzsébet and Futó, Iván (2021) Artificial Intelligence in Public Administration – Supporting Administrative Decisions. Public Finance Quarterly = Pénzügyi Szemle, 66 (S1). pp. 23-51. DOI https://doi.org/10.35551/PFQ_2021_s_1_2

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Official URL: https://doi.org/10.35551/PFQ_2021_s_1_2


Abstract

Artificial intelligence (AI) is an increasingly popular concept, although it is often used only as a marketing tool to label activities that are very far from AI. The purpose of this article is to show what artificial intelligence (AI) tools - expert systems - can actually be used for administrative decision in public administration. The end of the administrative decision must be justified in detail according to the legal regulations. Expert systems do this. The other large group of AI tools, solutions based on machine learning, act as black boxes, mapping input data to output data, so the reason for the solution is unknown. Therefore, these tools are not suitable for direct, administrative decision, but can support office work with expert systems. In this article, we present the operation of expert systems through examples.

Item Type:Article
Uncontrolled Keywords:artificial intelligence, machine learning, expert system, public administration, administrative decision
JEL classification:H29 - Taxation and Subsidies: Other
O38 - Technological Change: Government Policy
Subjects:Finance
DOI:https://doi.org/10.35551/PFQ_2021_s_1_2
ID Code:8634
Deposited By: Alexa Horváth
Deposited On:11 Sep 2023 12:14
Last Modified:11 Sep 2023 12:14

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