Content and drivers of performance management in agency-type organizations of the hungarian public administration

Révész, Éva (2016) Content and drivers of performance management in agency-type organizations of the hungarian public administration. Vezetéstudomány - Budapest Management Review, 47 (5). pp. 12-26. DOI 10.14267/VEZTUD.2016.05.02

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The improving performance of public administration and the reform of public financing system have been on agenda in Hungary for many years, in accordance with the international trends. However, governments have not expected and supported creating of a performance-oriented public administration in a comprehensive and explicit way. Nevertheless, there are bottom-up initiatives at organizational level, which target performance-oriented organizational function. The research focuses on organizations of central public administration where the successful application of performance management methods is most likely based on the international literature. These are the so called agency-type organizations, which are in Hungary called autonomous state-administration organizations independent of the Government (e.g. Hungarian Competition Authority), government bureaus (e.g. Hungarian Central Statistical Office), and central offices subordinated to the government (either the cabinet or a ministry) (e.g. Hungarian Meteorological Service). The studied agencies are legally independent organizations with managerial autonomy based on public law. The purpose of this study is to get an overview on organizational level performance management tools applied by Hungarian agencies, and to reveal the reasons and drivers of the application of these tools. The empirical research is based on a mixed methods approach which combines both quantitative methods and qualitative procedures. The first – quantitative – phase of the author’s research was content analysis of homepages of the studied organizations. As a results she got information about all agencies and their practice related to some performance management tools. The second – qualitative – phase was based on semi-structured face-to-face interviews with some senior managers of agencies. The author selected the interviewees based on the results of the first phase, the relatively strong performance orientation was an important selection criteria.

Item Type:Article
Uncontrolled Keywords:performance management, public administration, mixed methods research
Divisions:Faculty of Business Administration > Institute of Management > Department of Management Control
Subjects:Public administration
Business organisation
ID Code:2361
Deposited By: Ádám Hoffmann
Deposited On:08 Jun 2016 07:12
Last Modified:25 Nov 2021 08:25

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