Corvinus
Corvinus

Media Bias and the Role of User Generated Contents in Crisis Management: a Case-Study about the Communication of the Hungarian Police Forces after 2016 Budapest Explosion

Pintér, Dániel Gergő (2018) Media Bias and the Role of User Generated Contents in Crisis Management: a Case-Study about the Communication of the Hungarian Police Forces after 2016 Budapest Explosion. Corvinus Journal of Sociology and Social Policy, 9 (1). pp. 101-125. DOI https://doi.org/10.14267/CJSSP.2018.1.05

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Official URL: https://doi.org/10.14267/CJSSP.2018.1.05


Abstract

The 2016 Budapest explosion occurred on September 24, 2016 when a young man detonated a nail bomb in an attempt to kill two patrolling police officers. This case-study analyses the official communication of the Hungarian police force, focusing on the time that elapsed until their first official reaction. I argue that the first twenty-four hours after the explosion were the most crucial, and that working with speed and efficiency is important. I claim that a successful crisis management process takes not only the bias of mass media into consideration, but also the influence of internet-user-generated content and conspiracy theories as well. The publication of a holding statement, designed to help control the message the public will hear immediately following an incident, is also essential.

Item Type:Article
Uncontrolled Keywords:crisis communication, bombing, information society, public relations, management, holding statement
Subjects:Media and communication
DOI:https://doi.org/10.14267/CJSSP.2018.1.05
ID Code:3587
Deposited By: Veronika Vitéz
Deposited On:27 Jun 2018 11:46
Last Modified:27 Jun 2018 11:46

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