Digitalization of Higher Education : Students’ Perspectives

Abstract

This study examines the use of digitalized educational solutions among students in higher education institutions (HEIs). Drawing upon theories of technology, digitalization, and education, we analyze the suitability of different digitalization solutions for students in HEIs. Educational organizations that apply different digitalized technologies provide customizable platforms for authoring and disseminating multimedia-rich e-education and smart education. However, pedagogical practices indicate several gaps between the level of HEI digitalization achieved and its suitability for HEI participants. Thus, we analyze the state of various digitalized technologies in HEIs and their suitability for meeting students’ expectations. The results of our research show that students most highly rate modern educational methods such as practical learning supported by access to digitized materials via websites, social networks, and smartphones while assigning a lower rating to the use of classic education, supported by digital textbooks and traditional technologies such as Skype, Zoom, podcasts, and online videos. This study has several theoretical implications, among which is the need to further develop highly digitized materials and purpose-designed digitized solutions for individual areas and specific educational purposes. The practical implications indicate the need to expand the use of website networks, smartphones, and smart table solutions in modern educational practices in HEIs. © 2025 by the authors.